Install case study
Steamy Trains runs a steam train business where people get to ride a real working steam train. They own a small section of private railway track and run three train stations. Visitors can get on at any stop and get off at any stop. There is only one train on the track and it runs back and forth along the track, picking up passengers at the three stations. They recently wanted to install ticket barriers as they have had a large problem with people sneaking on with out paying and also they want to monitor sales more closely to help improve efficiency.
The new system they have purchased consists of -
- A main server to store all the ticket data and perform analysis.
- A EPOS at each station.
- Ticket barriers at each station connected to the main server
- Network equipment to connect the system
In order to install the new system each station needs to close in order to install the new barriers for at least two weeks. Each station will be closed in turn to minimize loss to the business. Fiber optic cable will be laid next to the railway track between each station. Finally a extension to the primary station will be built to store the new server and office. A technician will be employed to maintain the new system and current staff will be trained as each station is closed down.
The technician will be responsible, with training from the development company, to configure the system. He will initially work in a team with people who created the new system in order to learn how the system works. Once he is confident with the maintainence of the new system he will take over all uties on his own.
